Privacy Policy | Sri Lanka Property Platform

1. INTRODUCTION

[Company Name] ("we," "us," "our") operates the Sri Lanka Property Investment Platform ("Platform," "Website," "Service"). We are committed to protecting your privacy and personal information.

This Privacy Policy explains:

What information we collect
How we use your information
How we share your information
Your privacy rights
How we protect your information

By using the Platform, you consent to the data practices described in this Privacy Policy.

Contact Information:

Email: privacy@srilankaproperty.io
Support: support@srilankaproperty.io
Data Protection Officer: dpo@srilankaproperty.io
Address: [Company Address]

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Account Information:

Full name
Email address
Phone number
Password (encrypted)
Profile picture (optional)
Country of residence

Inquiry Information:

Property preferences
Budget range
Investment goals
Messages and correspondence
Contact request details

2.2 Information Collected Automatically

Device and Usage Information:

IP address, Browser type and version, Operating system
Device identifiers, Referring/exit pages
Date and time of visits, Pages viewed and links clicked
Search queries

2.3 Cookies and Tracking Technologies

We use cookies, session storage, persistent cookies, analytics cookies, and marketing cookies to enhance your experience and understand how you use our Platform.

3. HOW WE USE YOUR INFORMATION

3.1 Primary Purposes

We use your information to:

Provide the Platform: Create and manage your account, process inquiries, display listings
Facilitate Transactions: Connect you with developers and sellers
Communicate: Send confirmations, updates, newsletters, and marketing materials
Improve the Platform: Analyze usage patterns, conduct research, develop new features
Customer Support: Respond to your questions and requests
Security: Detect and prevent fraud, abuse, and security threats
Legal Compliance: Comply with laws, regulations, and legal processes

3.2 Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Consent

You have given explicit consent

Contract

Necessary to fulfill our contract with you

Legitimate Interests

Fraud prevention, analytics

Legal Obligation

Compliance with legal requirements

4. HOW WE SHARE YOUR INFORMATION

4.1 With Property Developers and Sellers

When you inquire about a property or express interest, we share your contact information with the relevant developer or seller so they can respond to your inquiry.

Information Shared:

Name, Email address, Phone number
Inquiry details, Budget preferences (if provided)

4.2 With Service Providers

We share information with trusted third-party service providers who assist us in operating the Platform:

Hosting Providers, Email Services, Analytics Providers
Payment Processors, Customer Support Tools
Identity Verification Services

All service providers are contractually obligated to protect your data and use it only for specified purposes.

7. YOUR PRIVACY RIGHTS

7.1 Rights Under GDPR (For EU Users)

If you are in the European Economic Area (EEA), you have the following rights:

✓ Access: Request a copy of your personal data
✓ Rectification: Correct inaccurate or incomplete data
✓ Erasure ("Right to be Forgotten"): Request deletion of your data
✓ Restriction: Request restriction of processing
✓ Data Portability: Receive your data in a structured format
✓ Object: Object to processing for direct marketing
✓ Withdraw Consent: Withdraw consent at any time
✓ Lodge a Complaint: File with your data protection authority

To exercise your rights, contact us at: privacy@srilankaproperty.io

7.2 Rights Under CCPA (For California Users)

If you are a California resident, you have the following rights:

✓ Right to Know: Request disclosure of personal information collected
✓ Right to Delete: Request deletion of your personal information
✓ Right to Opt-Out: We do not sell your data
✓ Right to Non-Discrimination: Not discriminated against for exercising rights

7.3 Marketing Preferences

You can opt-out of marketing emails by:

Clicking "Unsubscribe" in any marketing email
Updating your account preferences
Contacting us at: support@srilankaproperty.io

Note: You will still receive transactional emails even if you opt-out of marketing.

9. SECURITY MEASURES

9.1 How We Protect Your Data

We implement industry-standard security measures to protect your information:

🔒 Encryption

SSL/TLS encryption for data in transit

🛡️ Secure Servers

Encrypted data storage

🔐 Access Controls

Restricted access on need-to-know basis

✅ Regular Audits

Security assessments and testing

IMPORTANT:

While we use reasonable security measures, no system is 100% secure. We cannot guarantee absolute security of your information.

10. CHILDREN'S PRIVACY

The Platform is NOT intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe we have collected information from a child under 18, please contact us immediately at: privacy@srilankaproperty.io

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: privacy@srilankaproperty.io
Data Protection Officer: dpo@srilankaproperty.io
Support: support@srilankaproperty.io
Address: [Company Address]

We will respond to your inquiry within 30 days.

17. CONSENT

By using the Platform, you consent to:

The collection, use, and sharing of your personal information as described in this Privacy Policy
The transfer of your information to other countries
The use of cookies and tracking technologies

If you do not agree, please do not use the Platform.